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Integration · Shipping

Your Kolay Gelsin shipments in the same flow as your orders.

In e-commerce, the delivery experience directly shapes how customers remember your brand. With a Kolay Gelsin integration, the shipment is created from the order and the customer is kept informed at every step of delivery.

What is Kolay Gelsin and who uses it?

Kolay Gelsin is a Turkish delivery and parcel company focused on e-commerce shipments. It serves mainly brands that sell online, handling delivery to the end customer. For contracted customers it offers services that make it possible to create and track shipments through software.

A Kolay Gelsin integration uses these services to create a shipment record from your order, prepare the label, track delivery status and notify your customer. Many companies use Kolay Gelsin alongside other carriers, for particular regions or product groups.

Working with more than one carrier reduces dependence on a single company and gives you an alternative in busy periods. But when each carrier has its own separate panel, that advantage turns into an operational burden. The integration brings all carriers into a single flow; the warehouse team prepares shipments the same way without having to think about which carrier they are using.

What do we connect with Kolay Gelsin?

DataDirectionFrequency
Shipment record (recipient, address, parcel)Site / ERP → Kolay GelsinWhen the order is prepared
Label and barcodeKolay Gelsin → warehouseWhen the shipment is created
Tracking numberKolay Gelsin → site, ERP, customerWhen the shipment is created
Delivery statusKolay Gelsin → site, customerSeveral times a day
Undeliverable and returned shipmentsKolay Gelsin → panelWhen they occur

Typical scenarios

  • Diversifying carriers: A brand that doesn't want to depend on a single carrier ships to certain regions with Kolay Gelsin and to others with Yurtiçi Kargo or Aras Kargo. Rules make the choice; warehouse staff just print the label.
  • Campaign-period load: On busy campaign days, shipment volume jumps suddenly. Shipment records are created in batches and in order, failed records are listed separately, and the warehouse flow keeps moving.
  • Delivery experience: The customer is notified when the shipment is created and when it is out for delivery. The current status also appears on the order page of your site.

Kolay Gelsin with IMFLEXI

Shipping integrations come ready on our IMFLEXI e-commerce platform; you can use several carriers together with rules based on region, volumetric weight (desi) or product. Details: IMFLEXI payments and shipping. If you use a different platform, we build the integration into your existing site and ERP.

What can you learn from shipping data?

A shipping integration is not only for creating shipments; the data it collects also tells you about your business. How many days does delivery to each region take, which carrier has a high rate of failed deliveries, which products do returns cluster around? We make these questions visible with a simple report, so your choice of carrier rests on data rather than guesswork. For management indicators like these, see our article on executive dashboard indicators.

How do we work?

  1. Analysis: We discuss the scope of your contract, service regions, daily shipment volume and warehouse layout.
  2. Mapping: Address fields, parcel information and status codes are mapped.
  3. Test environment: Trials are run with the test credentials provided by the carrier.
  4. Go-live: We start with a limited number of orders.
  5. Monitoring: Every request is logged; a shipment that can't be created goes into a queue with its reason and is retried once fixed.

What to prepare before we start

  • Your contract with Kolay Gelsin and your account details
  • Service regions and your order volume in those regions
  • The other carriers you use alongside it
  • Your label printer and your daily dispatch cut-off time

With this information we write the first set of rules deciding which order goes with which carrier.

Security and KVKK

Only the information needed for delivery is shared with the carrier. Account credentials are kept in a restricted configuration, not in the code. Your privacy notice correctly explains data sharing with delivery companies. KVKK (Türkiye's Personal Data Protection Law) requirements are fully covered at no extra charge.

To talk about your delivery processes, call +90 850 432 55 13 or use the contact page. Pricing follows a written proposal after the discovery call. Describe your needs now in 3 minutes

Frequently asked questions

Can we use Kolay Gelsin together with our current carrier?

Yes. Several carriers are set up, and rules based on region, volumetric weight or product decide which one each order goes with.

Does Kolay Gelsin deliver to every region?

Service regions depend on the company's current coverage. For addresses outside coverage, we define a rule that routes the order to another carrier.

What is needed for the integration?

A contract with Kolay Gelsin and the account details provided under it are enough.

Can we report on delivery performance?

Yes. Delivery time, failed delivery and return rates can be reported by carrier and by region.

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