What does the assistant do?
The Globya assistant is an AI-powered chat assistant that answers questions from anyone visiting our website, day and night. It knows Globya's services, our products (IMFLEXI and READERP) and the way we work. It tries to understand your question, answers in plain language and, once your need is clear, hands the conversation over to our team.
- Online 24/7: Weekend or midnight, it makes no difference; you get an answer the moment you type your question.
- Pick up where you left off: Your chat isn't lost as you move between pages.
- Conversation record: If you like, it sends a copy of the conversation to your email address.
- Handover to the team: When you leave your contact details, your request reaches our team and we call you back.
Try it now: We want to redesign our corporate website. How does the process work? — tap the question; the assistant opens and sends it for you.
How does a conversation unfold?
Below you can see, step by step, how a real conversation with the assistant unfolds. Tap a step to jump to that scene.
- Type your questionIn your own words, no forms to fill in.
- A plain-language answerIt knows Globya's services and products; no jargon.
- Points you to the right pageOpens the relevant page or tool in one tap.
- Sets up a callIf you like, agrees a suitable day and time with you.
- Our team takes overA summary of the chat reaches the team, and we get back to you.
The team's screen · new chat request
Ahmet · manufacturing company- Need
- Reporting from years of data spread across Netsis
- Call
- Tomorrow afternoon, by phone
- Opportunity
- 8 / 10
✓ A copy of the conversation was emailed to the visitor
What can you ask?
These are the topics people ask the assistant about most often:
- The process and timeline for redesigning a corporate website (details)
- Moving from an off-the-shelf platform to a dedicated e-commerce platform (IMFLEXI)
- Getting reports from ERP data, especially Netsis and Logo, the ERP systems widely used in Türkiye (READERP)
- Visibility in Google and AI search (SEO and GEO)
- Where a website falls short under KVKK, Türkiye's Personal Data Protection Law (KVKK compliance)
Tap one to try it right away: Can we get reports from our Netsis data? · Why doesn't our website show up in ChatGPT? · How long does it take to set up a dealer portal?
On company-specific topics such as pricing, the assistant doesn't guess; it points you to a short discovery call instead. That is because an accurate proposal can only be prepared after we have listened to what you need. Describe your needs now in 3 minutes
Privacy and KVKK
The information you share while chatting with the assistant is used only to respond to your request. A link to the Privacy Notice is always visible in the chat window. You don't have to share any personal information; the assistant answers general questions without asking for contact details. If you ask whether you are talking to an AI, it tells you so plainly.
Would you like an assistant like this on your website?
We can build the same kind of assistant for our clients' websites: one that knows your company's services and frequently asked questions, directs customers to the right person and reports on conversations. We explain where to start on the AI-powered software page; for a short conversation, use the contact page or simply ask the assistant.
Is the assistant a real person?
No, it is an AI-powered assistant, and it will tell you so plainly if you ask. When you leave your contact details, your request reaches our team and one of our colleagues calls you.
What hours does the assistant work?
It is online 24 hours a day, 7 days a week. Our team returns calls on weekdays between 09:00 and 17:30 (Türkiye time).
Can I get a copy of the conversation?
Yes. At the end of the chat, the assistant offers to send a record of the conversation to your email address.
Can you build a similar assistant for our own website?
Yes. We can set up an assistant on your website that is prepared around your company's services and the questions your customers ask; we clarify the scope in a short discovery call.